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​​​​​​​​​​​​​​​​​​​​​​​​Product Delivery Services

The AirC2 Product Delivery Office also provides AirC2 Product Services to the user community.
These services include software registration, activation and distribution to registered user sites.
In addition, we also manage the registration process to the AirC2 Support Website. 
For all service requests, it is essential that you provide your site id, in order to provide you with efficient services.​

Please find below forms to request our services:​

Product Registration Service: 

AirC2 Software Registration ​


Product Activation Service: 

AirC2 ICC Product Activation​ ​  ​  ​  ​ ​
 AirC2 CSI Product Activation ​ 
AirC2 JTS Product Activation ​  ​  ​ ​ ​ 
​ AirC2 MASE Product Activation​


AMDC2 Support Website - requesting access: 

AirC2 Support Site Request​  (for https://amdc2-iss.ncia.nato.int)​

 ​
Product Download Portals: 
Depending on the product, please find below POCs to gain access:

​Product​​​​​
 ​Location​
​POC
​ITC, JCHAT, JTS, NIRIS
​eDML 1 on Internet
[email protected]
​AIRC2IS, ASIM, ICC, ISP, NISP
​eDML 2 on Internet
 AirC2 eDML Access Request 
CSI, MASE​​​​​​​​​
​AirC2 Portal on NS WAN​
 [email protected]​​


 
We encourage you to express your level of satisfaction using the AirC2 Delivery Service Survey. 

 
Please note:
For all general support requests, incidents or problems, the NCI Agency Centralized Service Desk (CSD) is the first point of contact, available 24/7.  See the CSD information area on the contact page.
 
​​Please note:
For all general support requests, incidents or problems, the NCI Agency Centralized Service Desk (CSD) is the first point of contact, available 24/7.
See the CSD Leaflet for contact

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